Privacy Policy

Welcome to our website.

We value your privacy and are committed to processing and protecting your personal information in accordance with applicable data protection laws and regulations. This Privacy Policy is intended to explain, in a clear and transparent manner, what information we may collect, how we use that information, when we may share information with third parties, and what data protection rights you have under applicable law.

This Privacy Policy applies when you browse pages on this website, purchase products, submit information, contact us, or use related services.

For users subject to the GDPR or other applicable data protection laws, we will process personal information based on the lawful grounds provided by applicable law.

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1. Information We Collect

Depending on how you access and use this website, we may collect the following types of information.

1. Information You Provide Voluntarily

When you purchase products, complete a website form, contact customer service, or otherwise interact with us, you may provide us with:

• Name;

• Shipping address;

• Billing address;

• Telephone number;

• Email address;

• Order and purchase history;

• Information relating to returns, refunds, and after-sales services;

• Communications between you and our customer service team;

• Other information you voluntarily submit.

If you complete a payment through a third-party payment service, the relevant payment information may be processed independently by the applicable payment service provider in accordance with its own privacy policy.

Unless required by law or necessary to provide the relevant services, we generally do not directly store complete bank card or credit card information.

2. Information Collected Automatically

When you visit or use this website, subject to applicable law and your Cookie settings, we may collect certain technical and usage information, such as:

• IP address;

• Browser type and version;

• Operating system;

• Device type;

• Device and network-related information;

• Page visit records;

• Website access times;

• Page paths and browsing behavior;

• Information generated by Cookies and similar technologies;

• Referring source;

• Network and server logs;

• Information related to website security and technical operation.

This information may be used to operate the website, maintain security, troubleshoot technical issues, analyze website performance, and improve the user experience.

2. How We Use Your Personal Information

We may use the information collected for the following purposes based on the applicable legal grounds permitted by law.

1. Processing Orders and Providing Services

This may include:

• Creating and managing orders;

• Confirming payment status;

• Arranging product delivery;

• Providing customer service;

• Processing returns, refunds, and exchanges;

• Responding to your inquiries;

• Sending important notifications relating to orders, delivery, and after-sales services.

2. Website Operation and Security

We may use relevant information to:

• Maintain the normal operation of the website;

• Detect and prevent fraud;

• Prevent unauthorized access;

• Protect the website, systems, and users;

• Troubleshoot and perform technical maintenance;

• Identify and address potential security risks.

3. Improving Our Website, Products, and Services

To the extent permitted by applicable law, we may analyze website usage in order to improve website functionality, product presentation, service quality, and the overall shopping experience.

4. Marketing and Commercial Communications

Where applicable law requires prior consent, we will obtain the relevant consent before sending you marketing communications, such as information about new products, promotional activities, or other commercial information.

You may unsubscribe using the method provided in the marketing email, or contact us at:

📧 CollegiumMunich85@gmail.com

5. Compliance with Legal Obligations

Where necessary, we may process, retain, or disclose relevant information in accordance with applicable laws and regulations, regulatory requirements, court orders, or lawful requests from competent authorities.

3. Legal Bases for Processing Personal Information

If the GDPR or other applicable data protection laws apply to the processing of your personal information, we may process your personal information based on one or more of the following legal bases:

Performance of a Contract

When processing personal information is necessary to complete your order, arrange payment, deliver products, process returns, or provide after-sales services, we may process the relevant information on the basis that it is necessary for the performance of a contract.

Legal Obligations

When we are required by law to retain, process, or provide relevant information, we may process personal information on the basis of compliance with a legal obligation.

Legitimate Interests

Where permitted by applicable law, we may process personal information based on our legitimate interests, such as:

• Website security;

• Fraud prevention;

• Maintaining normal website operation;

• Improving services;

• Handling customer inquiries;

• Protecting our legitimate interests and those of relevant parties.

When relying on legitimate interests as a legal basis, we will consider the potential impact of the processing on individuals' rights and interests.

Your Consent

For data processing activities that legally require consent, we will obtain your consent before the relevant processing begins.

If personal information processing is based on your consent, you may withdraw your consent at any time as permitted by law.

Withdrawing consent will not affect the lawfulness of processing carried out based on your consent before its withdrawal.

4. Cookies and Similar Technologies

We may use Cookies, pixel tags, local storage, and other similar technologies.

These technologies may be used to:

• Save shopping cart information;

• Provide essential website functionality;

• Remember language and browsing preferences;

• Analyze website visits;

• Measure website performance;

• Detect security issues;

• Measure the effectiveness of advertising and marketing campaigns;

• Support advertising and marketing functions where appropriate consent has been obtained.

Necessary Cookies

Certain Cookies are necessary for the normal operation of the website, such as Cookies for shopping carts, login functions, security, and basic website functionality.

These Cookies generally do not require separate consent for marketing purposes, but the specific processing will be determined in accordance with applicable law.

Analytics and Advertising Cookies

For non-essential analytics, advertising, or personalized marketing Cookies, where applicable law requires user consent, we will obtain the relevant consent before enabling such technologies.

You can manage your choices through the Cookie settings tool provided on the website.

You may also manage, reject, or delete certain Cookies through your browser settings.

Please note that disabling necessary Cookies may cause certain website functions to operate improperly.

5. Google Analytics and Google Ads

If this website uses Google Analytics, Google Ads, Google Tag, or other Google services, these services may process certain website visit information, device information, Cookie information, or other technical data depending on the specific configuration.

Such services may be used for:

• Website traffic analysis;

• Website performance analysis;

• Conversion measurement;

• Advertising effectiveness measurement;

• Website and marketing campaign optimization;

• Advertising personalization where permitted by law;

• Other purposes related to the functions of the relevant Google services.

If we enable advertising-related features of Google Analytics, we will describe the relevant features and data usage in this Privacy Policy as required by applicable law. Google also requires websites using relevant advertising features to comply with its applicable user consent policies.

For users in the European Economic Area (EEA), where consent is legally required for relevant data processing, we will obtain the applicable choice through the consent mechanism provided on the website and, where required, transmit the relevant consent signals to Google. Google currently requires applicable EEA user consent when relevant Google tags are used for advertising personalization or certain measurement functions.

You can adjust or withdraw the relevant consent through the Cookie settings tool provided on the website.

Google may process relevant information in accordance with its own privacy policy and terms of service.

6. Third-Party Services and Information Sharing

We do not sell your personal information.

To operate the website, process orders, and provide related services, we may share relevant information, to the extent necessary, with the following types of service providers:

• Payment service providers;

• Logistics and delivery service providers;

• Website hosting and technology service providers;

• Cloud storage and infrastructure service providers;

• Website analytics service providers;

• Website security and fraud prevention service providers;

• Customer service and communication service providers;

• Advertising and marketing service providers, where applicable.

We will provide only the information necessary to perform the relevant service and will take reasonable data protection measures to the extent required by applicable law.

In addition, we may disclose relevant personal information where legally permitted or required, including when:

• Required by applicable laws and regulations;

• Requested by a court, regulatory authority, or other competent authority in accordance with the law;

• Necessary to protect the legitimate rights and interests of us, consumers, or other relevant parties;

• Necessary to investigate or prevent fraud, unlawful activities, or security risks;

• Necessary to handle legal disputes;

• Necessary to enforce relevant agreements;

• Necessary to protect the normal operation of the website, systems, and services.

7. Third-Party Services

To support website operation, we may use third-party services, such as:

• Payment services;

• Logistics services;

• Website analytics tools;

• Advertising platforms;

• Customer service tools;

• Website security services;

• Communication services;

• Social media-related features.

Some third parties may independently process personal information and handle relevant data in accordance with their own privacy policies.

If third-party services use Cookies or similar technologies, we will provide appropriate Cookie choices or consent mechanisms where required by applicable law.

We recommend reviewing the privacy policies of relevant third-party services to understand their specific data processing practices.

8. Personal Information Security

We take reasonable technical and organizational measures to protect your personal information.

These measures may include:

• Data transmission encryption;

• Access control;

• Authentication and account security measures;

• Website security monitoring;

• Fraud prevention and risk management;

• Data backup and recovery mechanisms;

• Data access management;

• Data protection management for relevant personnel.

Although we take reasonable measures to protect personal information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

If you notice any unusual activity involving your account or personal information, please contact us promptly.

9. Retention of Personal Information

We retain personal information only for as long as necessary to achieve the purposes described in this Privacy Policy and to provide the relevant services.

The specific retention period may depend on:

• The time required to provide products and services;

• Order and after-sales service requirements;

• Retention periods required by applicable law;

• Financial, tax, and accounting record requirements;

• The period necessary to resolve potential disputes;

• The period necessary to prevent fraud and protect website security.

When personal information is no longer necessary to retain and there is no legal requirement to continue retaining it, we will delete, anonymize, or otherwise appropriately process the information in accordance with applicable law.

10. Your Data Protection Rights

If the GDPR or other applicable data protection laws apply to your personal information, you may have the following rights under applicable law:

Right of Access

You may request information about whether we process your personal information and, to the extent permitted by law, obtain relevant information.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

Where the legal requirements are met, you may request deletion of your personal information.

Right to Restriction of Processing

Where the legal conditions are met, you may request restriction of the processing of your personal information.

Right to Object

Where provided by applicable law, you may object to certain types of processing of your personal information.

Right to Data Portability

Where applicable, you may request your relevant personal data in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent

For data processing based on consent, you may withdraw your consent at any time as permitted by law.

These rights are not unlimited and may not be available in all circumstances. Their scope and applicable conditions depend on the relevant legal requirements.

To exercise any of these rights, please contact us at:

📧 CollegiumMunich85@gmail.com

11. Children's Privacy

This website is not specifically intended to provide products or services to children or minors below the applicable legal age.

If we become aware that we have collected personal information from a minor without appropriate authorization where such authorization is required by law, we will take reasonable measures to handle the relevant data in accordance with applicable law.

If you believe that a minor has provided personal information to us, please contact us at:

📧 CollegiumMunich85@gmail.com

12. International Data Transfers

As some service providers may be located in different countries or regions, your personal information may be transferred to and processed outside your country or region of residence.

If personal information is transferred to locations outside the European Economic Area (EEA), we will implement appropriate data protection measures to the extent required by applicable law, such as applicable data transfer mechanisms, Standard Contractual Clauses, or other legally recognized safeguards.

13. Data Security Incidents

If a data security incident occurs that may pose a risk to the security of personal information, we will take appropriate measures in accordance with applicable law.

Where legally required, we may report the data security incident to the relevant supervisory authority and, where necessary, notify affected individuals.

14. Updates to This Privacy Policy

We may amend this Privacy Policy due to changes in laws and regulations, adjustments to our business operations, technological changes, or service updates.

The updated version will be published on this website and will indicate the latest update date.

If there are material changes, we will provide notice through appropriate means to the extent required by applicable law.

We recommend reviewing this page regularly to stay informed about the latest version of this Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy, the processing of personal information, Cookies, Google-related services, data protection rights, or other privacy matters, you may contact us at:

Customer Support

📧 CollegiumMunich85@gmail.com

Please provide as much information as possible relevant to your request so that we can identify the issue and process it promptly.

We will respond to your request within the period required or reasonably expected under applicable law.

Thank you for your understanding and support of our privacy protection practices.